Shelving units are excellent BUT 3 complaints:\n1. Most important - delivery was arranged for Friday 5th June so neighbour (elderly) was put on alert as wife & I are at work. Delivery instructions were clear on the delivery note and also a large sign was put on front door to call at next door neighbour for garage key. This was not done and heavy material was left at the front door, partly blocking it and 100m from my garage where it was to be left. I returned late evening and had to recruit strong friends to come and carry to garage. Very poor delivery service.\n2. I sent an email via your website to complain but have not received an acknowledgement a week later. Very bad customer relations.\n3. there were no assembly instructions. Very basic error.\n\nThis was all very disappointing as shelves are good quality, fit well together and were easy to assemble after a fair bit of working out best method. \nIf my genuine complaint is not now dealt with quickly and properly, I shall have to note all of this on your customer feedback on your website. \nI look forward to hearing from you promptly. ***